Effective November 9, 2026

The MIFFA Email Agent is an internal tool operated by Futsal Factory Academy. It helps our staff prepare replies to emails sent to a Gmail account we connect to it. It is not offered to the public.

What it accesses

With the account holder's permission through Google, the agent reads incoming messages and their threads, creates draft replies, and applies its own labels in the connected Gmail account. It does not send email from that account. A staff member reviews each draft and decides whether to send it.

What we store

Google access credentials, in encrypted form. For each email the agent processes: the sender's address, subject line, date received, and any draft reply it wrote.

How information is used and shared

Email content is used only to prepare draft replies. To do this, the text of the relevant thread is sent to Anthropic, our AI provider, which processes it under its commercial terms. Messages from mailing lists and no-reply senders are filtered out first. We do not sell this information, use it for advertising, or use it to train AI models. Access within Futsal Factory Academy is limited to executive staff.

Removing access

Disconnecting the account revokes the agent's Google access and deletes its stored credentials and email records. The account holder can also remove access at any time at myaccount.google.com/permissions.

Contact

Ubusuku Abukusumo, ubusuku@futsalfactoryacademy.com